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Terms and Conditions

Shipping & Delivery

We offer free shipping for all of our items unless specified. All our shipping includes tracking and full insurance. Our shoes are ordered directly from U.S. and may take approximately 10 business days to arrive. They will be dispatched within 1 business day once they arrive. 

Returns & Exchange Policies

Please refer to Return & Exchange Policies page.

Payment, Pricing & Promotions

All payment must be made with 3 business days after the order is placed. While we would like to reserve the ordered item for you as long as we can, we cannot guarantee the availability of the item if no payment is received after the payment term.

Tracking Order Status

While you can use the tracking number provided to you to trace your delivery status of your order, you are always welcomed to contact us via email/phone if you would like to find out more about the status of your order.

Updating Account Information

You can always update your account information or cancel your account via our website. If you have any difficulties doing it, you are always welcomed to contact us via email/phone and we are happy to handle it for you.

Change of Terms and Conditions

We reserve the right to modify our terms and conditions at any time, and without prior notice, by posting amended terms on this website. Your continued use of the our service indicates your acceptance of the amended terms and conditions.

Spice Up Australia

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